At Kuenzaa, we are committed to offering our customers convenient and secure payment options. We accept major credit cards — Visa, Mastercard, American Express, Discover, Stripe — and PayPal. Please ensure that full payment is completed before your order is shipped.
Payment Process Authorization Check
Upon receiving your order, we perform a standard authorization check on your payment card to verify adequate funds. Your card will be charged once the authorization is confirmed. The debited amount will serve as a deposit towards the purchase of your selected items. Once your order is dispatched and you receive a confirmation email, the deposit will be applied as payment for the goods listed.
Order Production
Our products are personalized and created according to your specific design and preferences. Production commences upon payment confirmation.
How to Make a Payment
To finalize your payment, simply click on either the “Proceed To Checkout” or “PayPal Checkout” buttons on our website. You will be redirected to the chosen payment processing website, where you can select your preferred method — credit card or PayPal. PayPal will handle your payment, and the transaction will appear on your credit card statement as PayPal.
Refund Policy
Refunds will be processed using your original payment method — PayPal or your credit/debit card.
Security
We do not store your credit card information on giiftyou servers, nor do we share your details with third parties.
Contact Us
For any inquiries regarding payments or to request changes to your order, please provide your order number and contact us at:
Address: 4555 SE 48th Place Rd, Ocala, FL 34480, USA
Email us: [email protected]
Call us: +1 943-267-2244
Support Time: 8:00 Am – 5:00 PM (EST) (Mon-Fri)